FAQs

YES. Most developed parts are safe to drink and all water at the resort will be purified and safe to drink. However, if you are worried about the safety of the water, bottled water can be found across the island.

All invites will be received by January 15th. Top performer invites could go out as early as December 22nd. All registrations are due no later than January 22nd. All changes or adjustments to your registrations are due no later than January 23rd.

The agenda is still being finalized but will be available on the Agenda section of this website as soon as it is ready!

The resort is all inclusive meaning all your meals and drinks at the resort are included at no cost! The only thing you'll need to pay for are all optional including: coffee shop, gift shop, self-paid excursions, spa packages, cabanas, shopping, on-site golf, upgraded menu options, tipping, etc.

The restaurants at the resort are very accommodating. For the meals at our events please indicate your specific need on your registration and we will do our best to accommodate. If you have specific diet concerns while traveling please feel free to reach out to championsleague@vivint.com.

Check out the Travel Details page for a list of things you don't want to forget!

There is no consolation prize, travel voucher, or cash value option for the trip. As outlined in the program rules some exceptions may be made for extenuating circumstances.

An official announcement will be made no later January 15, 2027 which will have packages each winner has won. Or you can always reach out to championsleague@vivint.com and we can tell you.

We appreciate your enthusiasm to share this incredible experience with additional loved ones, but the Champions League trip is exclusively for individuals aged 14 and above. This restriction is in place to ensure that participants can fully engage in the planned activities, make the most of networking opportunities with fellow winners, and immerse themselves in the event. Additional guests are not allowed.

The dinner restaurants on site do not allow swimsuits, flip flops or overly sporty wear. We recommend resort dressy for the awards dinner.

Yes. We are working with our mobile team to confirm anyone going with a Vivint device has the Costa Rican plan enabled. When you arrive in Guanacaste, you should receive a text message from the carrier advising you are in an international phone plan destination. It advises the daily charge and what is/is not included. It can range between $10-$12 depending on carrier. They simply continue using their phone as normal. Important - Anyone who is not issued a company phone will not have international service provided. If you are using your personal device, you will need to contact your carrier to add international plan, if wanted. If you do not want to accrue charges, simply change your phone settings to Airplane Mode. You can continue to utilize Wi-Fi when available. The hotel does have free Wi-Fi included.